ipad pro (5:e generation)

Send your mobile in for repair, do the following steps:

1. Choose your repair carefully.
2. Go to checkout and write in “order notes” information about: device brand, device model, device color , error description and device serial number or IMEI (don’t forget to remove the screen code from the device so that we can test the device before and after the repair).
3. Package the device together with the order confirmation carefully so that it is not damaged during shipping (padded envelopes are available for purchase at the post office). If you cannot print the order confirmation, you can write the following information on a piece of paper and add it to the package with your name, phone number, order number, device brand, device model, error description and device serial number or IMEI .
4. We recommend that you send your package with Postens Rek domestically as it can be tracked, and is insured in the event of damage and loss.
5. All repairs begin immediately and we will do everything we can to get your phone back quickly.
6. Once we receive your device, we will record a video before performing the repair to ensure whether your device’s Touch ID or Face ID is working or not. This is to avoid disputes between the customer and the company.
7. Our address:

Stuvsta torg 4, 14140, Huddinge
Stockholm, Sweden.